Checking the integration activity log

When something you expected to sync didn't, this is the first place to look rather than the last.

Where it lives

Settings → Integrations → 📋 Activity log.

What it shows

Every integration action, with:

• Time — when it happened
• Provider — Xero, Stripe, or a mail provider
• Action — what was attempted
• Status — whether it worked
• Details — the reason when it didn't

Using it

Most failures are mundane and self-explanatory once you can see them: an invoice missing a nominal code, a tax rate Xero doesn't recognise, an authorisation that expired over the weekend. The log turns "the sync is broken" into a specific thing you can fix.

If you're sending us a support request about an integration, the relevant line from here is the single most useful thing you can include. See Getting help.